502 Bad Gateway calling /search/companies

We’re currently receiving a 502 Bad gateway error making requests to /search/companies. Is there a known outage going on?

Sorry for the delay in replying.
We did have issues on Thursday between 14:40 - 15:10hrs which effected the search service.
apologies for any inconvenience that may have caused you.

Hi,

This is only a few days ago, so I’m wondering whether it is the same issue.
If we use tha API to search on ‘Axa’ we get:

502 Bad Gateway

The server returned an invalid or incomplete response.

returned by the webservice.
Other searches suchas for ‘Axa ltd’ work.

Currently this behaviour is repeatable over two separate PCs/Routers/Broadband and over a period of half an hour (so far)

Regards,
Chris

Yes, we have recently experienced high usage which caused the Search Service to become degraded. Things have settled down so this should be operational again.

Apologies for any inconvenience

Hi,

I’m afraid we still have the same problem.

Regards,
Chris

Hi,

No longer getting ‘Bad Gateway’ but have another problem with non-date values in date field, so have added to previous issue on this subject.

Regards,
Chris