API keys for streaming API just don't work

API Issues
1

I am trying to connect to the streaming API and I get the response {“error”:“Invalid Authorization”,“type”:“ch:service”}

I tried with CURL using the following command:

curl -u ‘my-api-key-and-colon:’ -X GET “stream-endpoint-that-it-doesnt-let-me-post” -H “Accept: application/json”

and with a python snippet that uses HTTPBasicAuth and other snippet that manually edits the header and I know for a fact it correctly converts my api key to base64.

I get error 401 Unauthorized of course. How can I troubleshoot this further?

Tried HTTP and HTTPS and none worked.

Tried creating 2 testing (non production) API keys and none worked.

2

  1. Register a live application. There have been issues with the sandbox / test environment for a long time and these may still be ongoing (you can search this forum for information on that - use the magnifying glass icon at top right).

  2. Ensure that the IP address you’re calling Companies House from is listed in your app registration (a common issue with e.g. web computing services, or local hosting - you can search this forum for workaround for the latter).

Not that it should matter but I don’t think you need the “Accept” header for the streaming API. (The only place I’m aware of that this does make a difference is when using the Document API to download a document in a particular format).

With curl you can get the most “troubleshooting” information possible by adding -v (for verbose) or even -vv, -vvv etc. Not that this will generally help you if you just get a 401.

Good luck.

3

Can confirm, I had to create the app in live mode. I resorted to posting instead of doing that because the service was down yesterday. I appreciate your help!