I have the following list of questions regarding API Outage, Performance and Live Issues:
- If the system has performance issues will the system return 429 errors even though the rate limits have not been exceeded or should the system autoscale
- If the calling service exceeds the rate limits frequently will this result in a denial of service for the API key?
- If the above is true how should we guard against this and how does that Api key service get reinstated
- How will the service user be notified of planned and Unplanned outages ?
- How do we report a serious P1 live issue?
- How will we be informed of the progress on a live issue?