Please can someone contact us regarding this issue? We have posted here before and only got peer responses. We have had this account working for over 3 years. Suddenly we cannot see any of our existing apps when we click on View All Applications. We have quite a few. None are listed here. They are live and working. We cannot add any new ones. Each time we try, it completes the process with no errors but it is not listed. We need some assistance please in resolving this issue. Currently this is unusable.
Same thing happened to our account - all applications are still there (as the keys still work), but nothing displays in the interface. We cannot update any applications or keys, and trying to create a new live application doesn’t work as well.
In the end we had to recreate the account.
If any mod is reading this, I’ll be happy to provide more debug information.
Sorry for the delay in responding.
The issue has been reported and initial investigation indicates a bug.
I will keep you informed.
Do you have a timeline for this? We haven’t been able to set this up for our last few clients. If it is a quick one then we will wait, if not we will have to register a new account (would prefer not to have 2 accounts and get the data back on this one).
sorry, no timeline.
It has just been assigned to a development scrum and an analyst.
The dev cycles are 2 weeks, so that would be the fastest a fix would get to live, but I suspect it will be double that at least.
I will give your details to the scrum as an example in case it can be ‘data fixed’ before a code fix.