One of our IPs seems to have been in trouble since the 10th of July.
It managed to get some data on the 10th of July, then the 2nd of August, then the 22nd of August.
After that, it’s been returing 403 Forbidden.
I know about rate limits - surely if it has been blocked for that long, it would have fallen back into the rate limits by now?
Can you check it has not been manually blocked?
I can send the IP in question via private message if you like.