Packet loss when calling API

1

I’ve been receiving random packet loss ranging from 0% to 100% when TCP pinging ‘api.companieshouse.gov.uk’. It’s generally between 9 to 12%. This happens randomly against both IP addresses. This issue seems to be only happening when tcp pinging from an Azure VM and I have a ticket open with them.

psping -t api.companieshouse.gov.uk:443

Has anyone else encountered a similar issue?

If I repeatedly TCP ping the companies house API on port 443, will my IP get blacklisted or temporarily blacklisted?

Thanks

2

@it1

We have had no reported issues with respect to this kind of issue. Why are you TCP pinging the service, are you experiencing connectivity issues?

Blacklisting both permanently and temporarily is a possibility.

Thanks

@mfairhurst

3

We are experiencing packet loss from our Azure VM’s to the companies house api. We had to ping via TCP since ICMP is blocked by the Azure fire wall. We are no-longer pinging, have a ticket open with Azure, and have moved our calls to Companies House to an azure cloud service (which seams to have gotten around the packet loss issue.

4

Glad to hear you have a work around to the issue. If there is anything we can do to help then let us know :smiley: