502 Bad Gateway on /search/companies

Pinging since it’s happening again right now.

Same here, can you please work on it?

Yes we are aware thanks

We are working on it - sorry for the inconvenience

It works now, thanks!

Seem to be getting it again today? From the test API site getting “502 Bad Gateway
The server returned an invalid or incomplete response.” from search company function.

Following on from my previous message, the API seems to be up and running ok again now.

Search was intermittent this morning from 10:00 til 11:30
Again, sorry for the inconvenience.

Down again this morning

Sorry - We are looking into this - you should start to see it recover.


Happening again today

Yes, after remedial action, it is now back.

Hi @MArkWilliams, were there any problems today? We were receiving 502 Bad Gateway.

Not that we are aware. What time was this?

It is happening even now.

There was a deployment this morning at approx 09:40 that caused some issues for a few minutes and we just had another deployment at 10:13, which also unfortunately generated a number of errors too.
We apologise as deployments do not normally generate so many errors.

…and we just had another spike of errors.
We hope that is the last today.
Again, sorry for the inconvenience.

@MArkWilliams Ok, thank you!

Good morning. We appear to be receiving intermittent 502s in this endpoint and officers endpoint circa 1/10 requests.

First instance: 02/12/2020 10:02:26.9
Latest 02/12/2020 10:19:35.2

Sorry about that, we did have a service issue between 10:01.55 and 10:24.10 with an API, which resulted in an increase in 500 type errors.
That was resolved.
Thank you for taking the time to report this to us.